Insure your future with Rothbury
As a Claims Adviser your key purpose is to provide the effective and timely management of the claims process. You will work closely with brokers in the branch as advocates for the client, ensuring they get the best possible outcome in a difficult situation.
Key responsibilities will include:
• Loading and lodging new claims in a timely manner
• Liaising with the clients and the Underwriters throughout the claims process
• Ensuring all required information is obtained before forwarding to the Insurance company
• Ensuring claims are paid promptly and within policy cover
We are looking for a candidate with strong administration skills, excellent attention to detail, and good communication abilities. The ideal candidate should be a team player who can empathise with clients during the claims process and manage their own workload efficiently.
A bit about us
Why Rothbury? Our culture sets us apart. We are collaborative, supportive, and genuinely invested in your success. Here, you’ll have the opportunity to shape your career, make a meaningful impact, and enjoy the journey along the way.
As New Zealand’s third-largest, majority Kiwi-owned insurance broker, we have a nationwide presence with over 500 team members who love what they do. Our values -We Care Deeply, We Build Connections, We Strive & Grow Together, and We are Bold & Confident -form the foundation of our workplace.
As a certified 'Great Place to Work,' we offer a range of benefits designed with you in mind:
Wellness Days: Recharge with three extra days off each year, dedicated to your well-being
Comprehensive Insurance Coverage: Access health and life insurance, income protection, and critical illness cover
Profit Sharing: Share in the company’s success through our profit-sharing program
Travel Insurance: Travel the world with complimentary insurance coverage
If you're eager to launch a rewarding career with a purpose, look no further than Rothbury. Your journey into the world of insurance starts here – join us as a Claims Adviser and unlock a world of opportunities!
